When I was ready to buy again, I called Tom up and he picked up the phone immediately greeting me by name and asking me how I was doing. It’s that sort of personal, friendly, and genuine approach that was very important to me in this process. Tom is responsive, knowledgeable, and helps make the process as comfortable as possible for you. It was often overwhelming to make many of the decisions involved, and Tom always brought an informed, calm, and insightful perspective. If he didn’t know the answer, he would find it out. I appreciate that Tom has still made himself available to help address questions and troubleshoot on things that pop up when you first take over a home. I would work with Tom again, no question.